Legal

Privacy Policy

We are committed to protecting your data while providing the insights and automation you expect from My Flight Deck. This Privacy Policy explains what we collect, why we collect it, and how you can manage your information.

Last updated: February 5, 2025

0. Who operates My Flight Deck

My Flight Deck is operated by 7275919 Canada Inc. When we say "My Flight Deck," "we," "our," or "us," we refer to 7275919 Canada Inc. as the controller of your personal data for this service.

1. Information we collect

  • Account details you provide such as name, email address, organization, and authentication credentials.
  • Aircraft, flight, maintenance, and document data you upload or generate while using the platform.
  • Usage, device, and log data (including IP address, browser type, and feature interactions) captured for security and performance.
  • Support communications and feedback you share with our team.

2. How we use information

  • To provide, secure, and improve My Flight Deck features and recommendations.
  • To personalize your experience, including reminders, maintenance forecasts, and activity summaries.
  • To process payments, renewals, and verify eligibility for discounts or promotions.
  • To respond to support requests, investigate issues, and communicate important updates.

3. Sharing and disclosure

  • We do not sell your personal information.
  • Data may be shared with trusted service providers (such as hosting, analytics, billing, or support tools) under strict confidentiality obligations.
  • We may disclose information when required by law, to protect the safety of users, or to prevent fraud and abuse.
  • Aggregated or de-identified data may be used to improve the product without identifying individual users or aircraft.

4. Data retention and deletion

We retain your account and aircraft records for as long as your subscription is active or as needed to deliver the service.

If you cancel, your account becomes read-only and remains available for one year so you can access and export your records. After that period, we may delete or archive data according to our retention schedules or legal obligations.

You may request deletion of certain personal data subject to technical, contractual, or legal limitations.

5. Security

  • We use industry-standard encryption in transit and at rest, role-based access controls, and monitoring to safeguard your information.
  • You are responsible for maintaining strong credentials, enabling multi-factor authentication where available, and managing collaborator access.
  • If you suspect a security issue, contact us immediately so we can investigate.

6. Your choices and rights

  • Manage profile details, notification preferences, and team access from your account settings.
  • You can request exports of your aircraft records or personal data at any time.
  • You may unsubscribe from non-essential communications; transactional and security notices will still be sent.
  • Depending on your location, you may have additional rights such as access, correction, deletion, or portability.

7. International transfers

My Flight Deck may process data in countries other than where you reside. When we transfer data across borders, we use safeguards such as contractual clauses and vetted subprocessors to protect your information.

8. Children's data

My Flight Deck is not directed to children under 16, and we do not knowingly collect information from them.

9. Changes to this policy

We may update this Privacy Policy to reflect product improvements or legal requirements. If material changes occur, we will provide notice through the app or by email before the new terms take effect.

10. Contact

If you have privacy questions or requests, contact us at privacy@myflightdeck.com.